Become your company’s quality detective!
Learn how to review documents, conduct interviews, and report like a pro.

Lead with confidence and clarity

Course overview:

This course provides a clear overview of the leadership requirements in ISO 9001:2015, specifically designed for Top Management. Learn how leadership influences the success of your Quality Management System (QMS) and what your responsibilities are under the standard.

Prerequisite:

No previous experience is required.

Course Objective:

To equip Top Management with the knowledge and awareness needed to lead, direct, and support the implementation and continual improvement of the QMS.

What you’ll learn:

• The Context of the Organization: Understanding internal/external issues, interested parties, and risk
• Leadership & Accountability under ISO 9001
• How top management demonstrates commitment to quality performance

Who should attend:

• Executives
• Senior Managers
• Department Heads
• Anyone in a leadership role responsible for QMS implementation or oversight

Duration and Delivery:

Instructor led – 1.5 hours – available in person or virtual

Self-directed (e-learning) – 1 hour

Flexible and Customisable